RETURN & REFUND POLICY
If you are unhappy with your purchase for any reason, you may return the product within 14 days of receiving the goods.
Please write us an email at: firstname.lastname@example.org
We will provide you with a return label to put on your parcel, which you will be able to post at any Royal Mail Customer Service Point or Post Office branch.
In order to successfully return a product, all item(s) must be returned in their original condition and meet all of the below points:
• the item(s) must be unworn and unwashed, sealed in their original packaging
• the item(s) must be clean and free from any stains
• the item (s) must be free of perfume or odours of any kind
• all labels must still be attached
• item(s) cannot be returned if the care label has been cut off or removed.
In an unlikely event, that your item(s) were shipped faulty, we will provide you with a full refund.
All items are thoroughly inspected before any action is taken.
You will be asked to provide:
• description of how/where the product is faulty
• supporting photos to make your claim
If you have any questions, please send us an e-mail: email@example.com